Order your tickets over the phone! Call us at 870-508-6280 or stop by our Box Office inside The Sheid on the beautiful campus of Arkansas State University-Mountain Home.
The Sheid Box Office Hours
Monday - Friday / 8am to 5pm
1 hour prior to most performances
Phone: (870) 508-6280
Box Office Policies
We accept Visa, MasterCard, American Express and Discover debit and credit cards only.
Since all of our tickets are bought and sold through the online ticketing company, iTickets, we do not accept cash.
All tickets are non-refundable
Patrons of the Sheid Center may receive privileges on buying and exchanging tickets.
If you lose your tickets, the box office can reprint them at the time of the performance. Patrons must show a photo ID at the time in order to get their tickets reprinted.
Infant Friendly Events
Many events at the Sheid are specifically designed for families and we encourage you to enjoy these events with your children. For performances marked as an Infant Friendly Performance, children UNDER four years of age and seated on a parent's lap may enter the theater without a ticket. Children five years and older must have a ticket to attend any event.
For performances that are NOT marked as an Infant Friendly Performance, children of all ages (including babes-in-arms) will need to have a ticket purchased beside their parents.
For events not specifically geared for young audiences, parents are asked to use discretion when bringing children. If children are disruptive to other patrons during a performance, parents may be asked to leave the theater with their child.
Pagers & Cellular Phones
All pagers and cellular phones should be either turned off or set to silent mode. Customers whose pagers or cell phones disrupt a performance will be asked to leave the theater.
Inclement Weather Policy
It is rare for a performance at the Sheid to be canceled due to inclement weather, but in the case that a show is canceled we will post information on our website and phone system and do our best to contact all affected ticket holders. We want all of our patrons to be safe and we encourage you to look closely at your local weather conditions. If you decide that you will not be able to make it to the performance, call the Box Office at (870) 508-6280 at least 24 hours before the show time and we will work to get you into another performance if possible.
Accessible Entrances & Parking
Parking for patrons with disabilities is available near the West Street entrance. Passenger loading and unloading areas are available at the front entrance.
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